Every other practice out there struggle with all sorts of issues on a daily basis. Some of these issues include late notice cancellations, people who just don’t show up for their appointments, people who are reluctant to discuss treatment plans, and patients who will always want to delay paying you.

In this week’s video, Sandy Roth addresses how your staff needs to be prepared to handle these issues when presented with them. Of course we can always create systems to fix the problems – or can we try to figure out how to avoid them in the first place?