Reflect on those annoying problems and issues that shouldn’t arise but, sadly, do. The agro factor that makes your dental day frustrating and turns your attention to administrative details rather than what you are meant to do – excellent clinical dentistry. What would you give to eliminate all of those interruptions and snags? This year at Marketing Dentistry 2016, Sandy Roth and Tracy Penn will present you and your Practice Manager with a clear blueprint for anticipating and planning for these issues as well as dealing with them when they do arise. Without an Exceptional Practice Manager – one who has skills, training, structure, authority and accountability – these issues are likely to continue. So plan now to join your Practice Manager in this important program.