Every practice needs to concentrate on systems that improve treatment plan acceptance, reduce cancellations, increase recalls and improve on all the major key performance indicators. But even with all the management tools in place, every successful business needs a leader – YOU as the CEO of your practice.

However, do you know what your leadership style is? Are even aware of your own personality type and leadership style? Have you examined your own leadership skills candidly to ensure that you are getting the best optimal results from your team?

This week, Dr David Penn talks about these important issues that you as the pivotal figure of your practice needs to consider, and why you should.